By Chris Udochukwu
The Nigerian Electricity Regulatory Commission (NERC) has explained what electricity consumers should do about the revised electricity tariff.
Disclosing this on its official X account (formerly twitter), NERC said the each customer is expected to know his/her band; monitor quality of service; report quality of service delivery to NERC so that appropriate action will be instituted against the eering Disco and lastly what to do when you are overcharged.
Furthermore, as regards to complaints in Power distribution, Hauwa Yakubu (@haweey) urged Nigerians to always report to the office of the “Customer Complaint Unit” of each Discos before following up with @NERCNG.
She added that there have been series of compliance lately, on the part of Discos, in terms of charges and deliverables in each Band category for Nigerians while we keep tabs on them to instigate punitive measures”
Similarly, as regards to complaints in Power distribution, Hauwa Yakubu (@haweey) urged Nigerians to always report to the office of the “Customer Complaint Unit” of each Discos before following up with @NERCNG.
Presenting this in a table form, NERC said:
The Revised Electricity Tariff: This is what you should do.