Home News We frown at extortion, harassment of patients, says CMD

We frown at extortion, harassment of patients, says CMD

by Edit
Dr Abdukadir Tabari, Chief Medical Director (CMD) of Barau Dikko Teaching Hospital, Kaduna

KADUNA- The management of Barau Dikko Teaching Hospital says it does not take allegations of extortion and harassment of patients lightly.

Dr Abdukadir Tabari disclosed this in an interview with the News Agency of Nigeria (NAN) on Monday in Kaduna.

The disclosure followed complaints from certain quarters on alleged unprofessional practices of extortion and harassment of patients by nurses and midwives at the hospital.

Tabari said, ”Whoever may have been involved in the unfortunate practices may have done it without the knowledge of the management.

“Such staff may have escaped our strategies and punitive mechanisms in place to check and apprehend them.

“Payments are made to the cashier and one is issued a receipt and luckily, we use electronic medical records in the hospital whereby the exact payment you make, the date, time whoever collected that payment is entered and recorded.

“If you did not go through that process, please, I am calling on the general public to raise an alarm.

“We have a SERVICOM Contact telephone number: 08152873755, please, call that number immediately.”

On professionalism, the CMD said every staff member in the teaching hospital was a professional in his or her own right brought to serve the people appropriately .

He said, “Whenever there is an issue of unprofessional conduct from any staff and a patient feels mismanaged, we have the SERVICOM always willing to take related matters up.”

Tabari said that the hospital has a mechanism where it  disciplines professional misconduct of any member of staff.

He said, ”We have on a daily basis, what we call QA-QI that is Quality Assurance and Quality Improvement Committee that goes round to ensure that the staff perform their duties professionally and diligently whereas the SERVICOM is also there to ensure that the patients are served right.

“We have had the cause to dismiss staff that were caught extorting patients and equally disciplined appropriately, a Doctor in the same regard .

“In the last four years, we have had the cause to dismiss about three staff members.

“You should know that before you dismiss a staff, there are steps to be taken including; issuance of a query initially and when not satisfied with the response, you set up a committee be it a junior or senior staff discipline committee.

“It is an ongoing process as whoever is found engaged in professional misconduct will be punished according to the provision of the law.” (NAN)

You may also like

Leave a Comment

Online Media Published By

Precise Post Online Media Ltd (RC 7570339)

We are team of competent journalists, crafting compelling data-driven stories; shedding light on global news with precision and authority.

Precise Post @2024 – All Right Reserved. Designed and Developed by ObserverNG